1. Information We Collect
a. Personal Information: When you sign up for our web hosting services or interact with our website, we collect personal information that you voluntarily provide, such as your name, email address, phone number, billing information, and any other information necessary for service delivery.
b. Usage Information: We automatically collect certain information about your device and usage patterns when you visit our website or use our services. This may include your IP address, browser type, operating system, referring URLs, pages visited, and timestamps.
c. Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to enhance user experience, track website performance, and collect analytics data. Cookies are small files stored on your device that allow us to recognize and remember your preferences.
2. How We Use Your Information
a. Service Provision: We use your personal information to provide, maintain, and improve our web hosting services. This includes account setup, billing, technical support, and responding to your inquiries.
b. Communication: We may use your contact information to communicate with you about your account, updates to our services, promotional offers, and newsletters. You can opt-out of marketing communications at any time.
c. Analytics: We analyze usage data to understand how our website and services are being used, identify trends, and optimize user experience.
3. Information Sharing
a. Third-Party Service Providers: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processors, customer support tools, and analytics providers. These providers are contractually obligated to use your information only as necessary to provide services to us.
b. Legal Compliance: We may disclose your information if required by law, court order, or government regulation, or if we believe that disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, alteration, or disclosure. This includes encryption of sensitive data, regular security assessments, and employee training on data protection best practices.
5. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. When no longer needed, we securely delete or anonymize your data.
6. Your Rights
a. Access and Control: You have the right to access, update, or delete your personal information. You can manage your communication preferences and opt-out of marketing communications.
b. Cookies: You can control cookies through your browser settings and opt-out of certain tracking technologies.
7. Changes to this Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other appropriate means.
8. Contact Us
If you have any questions, concerns, or requests regarding our Privacy Policy or the handling of your personal information, please contact us at [email protected].