At WebpeHost, we strive to provide reliable hosting and server solutions to our customers. We understand that occasionally issues may arise, and we want to ensure your satisfaction with our services. To facilitate this, we offer a refund policy outlined below:

Refund Eligibility

– Customers are eligible for a refund within 7 days of the initial purchase of hosting services  from WebpeHost.
– This refund policy applies exclusively to hosting services (including Shared Hosting, WordPress Hosting, Cloud Hosting, Reseller Hosting) provided by WebpeHost. Domain registrations or transfers & Servers are not included in this refund policy.

Note: If the Payment of the product/services which fall under refund criteria is made with the help of Crypto Currencies we can not provide refund, but we can add the amount to the customer’s funds so that client can use it for any future purchase.

Refund Criteria

– Refunds will be granted only in cases where the customer encounters technical issues or errors related to our hosting or server services that cannot be resolved within a reasonable timeframe.
– The customer must contact our support team within the 7-day refund period and provide detailed information regarding the technical issue or error faced.

Note: If the customer has registered a free domain and asks for refund within the refund period the domain charges will be deducted and the refund provided will be partial from the actual amount of Payment.

Exclusions

– Domain registration fees and domain transfer fees are non-refundable under this policy.
– Refunds will not be issued for requests unrelated to technical issues or errors with our hosting or server services.

Refund Process

– To request a refund, customers must reach out to our support team via email at [email protected] within the 7-day refund period.
– The customer’s refund request should include specific details about the encountered technical issue or error.
– Once the refund request is received, our support team will review the provided information and assess eligibility based on the outlined criteria.
– Approved refunds will be processed promptly, and the refunded amount will be credited back to the original payment method used for the purchase.

Additional Information

– Customers are encouraged to review our Terms of Service for comprehensive details regarding refunds and cancellations.
– Please note that refunds are issued solely at the discretion of WebpeHost and are subject to review based on the outlined criteria.

We value your business and are committed to ensuring a positive experience with our hosting and server solutions. If you have any questions or require assistance, please do not hesitate to contact our dedicated support team at [email protected].

Thank you for choosing WebpeHost as your hosting provider.